About this policy
AGL Products operates the website aglproducts.co.uk for the UK market. This policy explains how AGL Products handles personal information provided through the website and its commercial enquiry process.
Information we collect
When you contact AGL Products or complete a website form, we may collect the information you provide, including:
- Your name, business email, telephone number, role, company name, website and country.
- Information submitted as part of a brand registration, including brand, product, supply, wholesale-readiness and UK market information.
- Information submitted as part of a wholesale buying request, including the required category, specification, sales channel, expected volume, delivery market and commercial requirements.
- Information included in a partnership or general commercial enquiry.
- Your preferred timeline, callback preference, message and optional choice to receive relevant commercial updates.
Please provide only information that you are authorised to share and that is relevant to your enquiry.
How we use information
AGL Products may use submitted information to:
- Review and respond to your enquiry.
- Assess brand, buyer, category and commercial fit.
- Organise the information needed for a commercial discussion.
- Support relevant introductions between brands, wholesale buyers and commercial parties.
- Arrange a callback or provide appropriate next steps.
- Send relevant commercial updates when you have chosen to receive them.
- Maintain appropriate business records and protect the website from misuse.
Submitting an enquiry does not guarantee representation, buyer interest, supply, an introduction or a resulting commercial agreement.
Lawful reasons for using information
Depending on the circumstances, AGL Products uses personal information where it is necessary to respond to a request, take steps towards a possible commercial relationship, pursue legitimate business interests, comply with applicable law, or where you have given consent for an optional activity such as commercial updates.
You can withdraw consent to optional updates at any time by contacting AGL Products.
Sharing information
Information may be shared only where reasonably necessary to operate the website, respond to an enquiry, assess a commercial opportunity, support an appropriate introduction, obtain professional advice or comply with a legal requirement.
Where an enquiry may be relevant to a brand, buyer or other commercial party, AGL Products will limit any information shared to what is appropriate for that opportunity. AGL Products does not sell personal information.
How long we keep information
AGL Products keeps personal information only for as long as reasonably necessary to review and respond to an enquiry, manage an active commercial relationship, maintain appropriate business records, resolve a dispute or meet a legal requirement. Information that is no longer required will be deleted or securely disposed of.
Security
AGL Products takes reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website or method of electronic communication can be guaranteed to be completely secure.
Your rights
Under UK data-protection law, you may have rights to request access to your personal information, correct inaccurate information, request deletion or restriction, object to certain uses, withdraw consent and request a portable copy where applicable.
To make a request or raise a privacy concern, use the AGL Products contact page. You may also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Website cookies and external services
The website may use essential technical features needed for WordPress, security and normal website operation. If non-essential analytics, advertising or tracking technologies are introduced, AGL Products will provide appropriate information and choices where required.
The website may contain links to external websites. AGL Products is not responsible for the privacy practices of those websites.
Changes to this policy
This policy may be updated when the website, enquiry process or legal requirements change. The latest version will be made available on aglproducts.co.uk.
Contact AGL Products
For privacy questions, requests or complaints, contact AGL Products through aglproducts.co.uk/contact.